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Smartlook is a session replay tool for websites and iOS & Android apps. You can use it to generate heatmaps and analyze how people interact with your website or mobile app. With the Smartlook integration, Kameleoon will automatically flag your heatmaps and session replays with additional tags, letting you segment your analysis based on each experiment variation. Key benefits:
  • Analyze how visitors behave when exposed to an experiment by watching session recordings, using a number of filtering options.
  • Identify areas of optimization with Smartlook heatmaps and prioritize your roadmap of experiments in Kameleoon.

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Activate Smartlook on Kameleoon

To enable Smartlook on Kameleoon:
  1. Open the Kameleoon app.
  2. Click Admin > Integrations.
  3. Search for the Smartlook integration and click it.
  4. Click Install.
  5. Select the project on which you want to activate Smartlook.
  6. Click Install.
You will then see it appear in the installed tab with the number of projects on which you’ve configured the tool. The data will be automatically pushed to Smartlook if you’ve installed it on your pages.
If you need to change the behavior of the native bridge, you can create a custom analytics bridge and use the Smartlook sample code on Kameleoon’s Github repository.

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Activate Smartlook on a campaign

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In the Graphic/Code editor

To associate Smartlook with a campaign in the Graphic/Code editor:
  1. Click Finalize > Integrations.
  2. Click Activate next to Smartlook.
The summary pop-in will mention Smartlook before going live. Kameleoon will automatically transmit the data to Smartlook, and you can view your results directly in the tool.

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On the personalization creation page

To select Smartlook for a personalization, go to the Integrations tab in the finalization flow, and click Activate next to Smartlook.

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On the Results page

Once you’ve set Smartlook as a reporting tool for an experiment, you can select (or clear) it via the Kameleoon Results page. To do this:
  1. Click the three-dots menu next to the Export button.
  2. Click Experiment configuration (Open configuration for personalization). A side menu appears.
  1. In the Reporting tools section, click Edit. The Finalization page opens.
  2. On the Finalization page, click Integrations.
  3. Click Activate next to Smartlook.
  4. To save this step, click Next.

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On a feature flag

To add Smartlook to a feature flag:
  1. Click Edit on the feature flag you want to track.
  2. Click Integrations in the Reporting section. All the integrations you’ve enabled appear.
  3. Toggle Smartlook on for Delivery rules, Feature experiments, or both.
Learn how to manage third-party analytics integrations