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Translations let a widget show its text in each language your visitors use. You add a translation for each text element, in each language that you activate.

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Activate the translation management

To activate the translation feature:
  1. Click Translations in the Widget Studio.
  2. Check Use translations.
You see a list of languages that you can include in your widget.

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Select your languages

Check the box next to a language to make it available for translation.
Translation panel with Use translations checked, English as default language, French and German checked, and a Translate with AI button
If you want to remove a language, clear its checkbox. In the main panel on the right, you find tabs for each language you’ve activated. Each tab contains editable fields with the source text on the left and space for the translated text on the right.
Translation grid with English, French, German, and Arabic columns for the Button, Text, and Heading elements, and the language list at left
You find device icons at the bottom right of the language boxes. To change text formatting on a particular device, switch devices in the top bar.

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Add a new language

To add a new language:
  1. Click +new language.
  2. Enter the language’s name.
  3. Select the appropriate language code from the dropdown list. This code should match the international standard language code for the language you are adding.
  4. Click Apply to save the language to your list.
Translation panel with an Add your custom language popup showing Language name and Language code fields and Cancel and Apply buttons

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Set a default language

To set a default language:
  1. Click the dropdown menu under Default language.
  2. Select the language you want to use by default in your widget.
Translation panel with the Default language dropdown open, listing English, French, German, and Arabic

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Test the languages on your widget

You should test your widget after setup to verify that all languages are correctly displayed and functional. Go to the Design section of the Widget Studio. At the top, you can switch languages.
Widget Studio editor with the language menu open at the top, listing English as default and French, above a newsletter popup preview

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Associate an event

You can associate an event to make your widget’s language match the language of a visitor’s browser. To associate an event:
  1. Navigate to the Events section.
  2. Click Language in the Add event pop-in.
  3. Click Visitor’s browser and select a language.
  4. Validate and associate an action to your event.
  5. Select Translation.
  6. Select Widget’s locale and indicate the same language.
  7. Validate the creation of your event.
If your visitor’s browser is in English, your widget text appears in English, too.
Create new event dialog with the Language event highlighted, above Timer, with Cancel and Next buttons
You must create an event for each language you have configured.