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The widget results page gathers all the data collected by a widget across the campaigns it is linked to. It shows how many users saw and completed the widget, AI-generated learnings, and every individual response.

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Access the widget results page

To open a widget’s results page, go to the Widgets dashboard and click the three-dots menu on the widget’s card, then select See results. The header of the results page displays the widget’s name, ID, and status. From the header, you can:
  • Click Export to export the widget’s data.
  • Select the period to analyze: a custom date range, All days, 30D (last 30 days), or 7D (last 7 days).
The results page contains three tabs: Overview, Learnings, and Responses.

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Overview

The Overview tab summarizes the widget’s key metrics over the selected period.
The Overview tab of the widget results page, showing key metrics, the responses over time chart, and the linked campaigns table
  • Key metrics: The number of users exposed to the widget across all linked campaigns, the number of users who completed it, the completion rate, and the average response time per completion.
  • Widget responses over time: A chart comparing the number of users exposed to the number of users who completed the widget, day by day. Hover over the chart to see the values for a specific date.
  • Linked campaigns: A table listing every campaign the widget is linked to, with its status, the number of users exposed, the number of users who completed the widget, and the completion rate. The last row totals these metrics across all campaigns.

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Learnings

The Learnings tab provides an AI-generated summary of the widget’s results. The date of the last update is displayed at the top of the tab. Click the refresh icon to regenerate the summary with the latest data.
The Learnings tab of the widget results page, showing the AI summary with insights, recommendations, detailed insights per question or input, and a notes field
  • Overall insights & recommendations: Insights summarize the widget’s key metrics and the main takeaways from the responses. Recommendations suggest concrete next steps based on those insights.
  • Detailed insights: A breakdown of the responses to each question/input of the widget, highlighting the main trends and segments.
  • Notes: A free-text field where you can write down your own observations and conclusions.

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Responses

The Responses tab lists every individual response submitted through the widget. The total number of responses is displayed next to the search bar, which you can use to search within the responses.
The Responses tab of the widget results page, listing individual responses with their date, answers, submission URL, campaign, and variation
By default, each response displays the visitor code, the date the widget was seen, the date it was submitted, the answers to each question, the submission URL, and the campaign and variation the response was collected on.

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Customize the responses table

Use the sidebar on the right of the tab to customize the table:
The sidebar of the Responses tab, with the Columns section open to select displayed columns and the sorting rule
  • Filters: Filter the responses.
  • Columns: Select which columns to display, and choose the criteria and order by which to sort the responses (for example, newest to oldest). Click Apply to apply your changes, or Reset to restore the default configuration.
  • Views: Manage saved views of the responses table.